The Point-of-Sale Desk is our booking management collaboration tool. Pos Desk is used to deliver a great booking and marketing tool for our sales team, travel partners, and resellers. The POS desk is easy to use, allowing, you, your staff, and even your guests to use it without any training.
Get real-time updates on availabilities, upsell customers with add-ons and take payments in-person. During a tour, pull up details on upcoming bookings and get all the information you need about your guests.
You can use pam-POS Desk on a tablet or laptop as an activity booklet to display trip information like your tour itinerary, maps, and pictures of your tours.
Engineered by Trekksoft to be used by hotel concierges or travel agents who usually recommend “things to do” to their guests. This is a great opportunity to resell local tours and activities.
Some companies use it as a self-serve kiosk where customers can just browse through the activities on their own without having to wait in a queue to speak to a sales agent.
Event availabilities will always be shown in a Calendar View, starting with the next upcoming activity.
You can filter availabilities by:
Here you’ll find a list of all activities created for you. Click on any activity to start the booking process, or click on ‘More Details‘ to get a detailed description and view images of each activity.
You can filter your activities by any of the following:
The bookings tab shows all your recent bookings. You can filter bookings by:
From the list of bookings, you can click on any booking to download tickets, remove guests, check the full details of the booking (guest names, etc) or cancel the entire booking. You can also rebook guests or rebook activities, as well as access the guest manifest.
You’ll also notice that each booking Price is color-coded. Here’s what the colors indicate:
Green – Even balance
Red – Cancelled booking
Orange – Outstanding payment or Overpaid
Purple – Unconfirmed booking
To download tickets for a booking, follow these steps:
On the checkout page, you can see an overview of your booking. Here, you’ll get the chance to modify the booking, add guest details, change agent, add a discount code or package discount or change the buying user.
In the Checkout section, you have the following options:
In the Cart section, you have the following available options:
During Checkout, click Add quest info (in red) to bring up a popup for guest info. You have the following available options:
To be able to send out a payment link, you need eventually to change the buying user. This functionality was added on top of the Booking detail section. Here you can change it by searching for an existing one or by creating a new one.
In the Booking itself find the option to create a payment link (either to copy it or to send it directly).
During Checkout, click the Pay button to bring up a popup for payment options.
You have the following available options: